PRIVACY POLICY
The prices indicated are per accommodation (room and night), for the number of people and the dates selected above, unless otherwise specified. Unless they are included in the offer or are specifically indicated at the time of booking, Complementary services (such as breakfast, half board, full board, etc.) are optional and will be paid at the hotel.
The price of our Breakfast buffet is 12€ euros per person with VAT included.
MOST FREQUENT QUESTION - PARTNER
Cancellation policy:
* Standard Room: If you cancel or modify Within 3 days prior to arrival or no-show, the amount of the first night will be charged and the reservation will be cancelled.
In July and August if you cancel or modify Within 3 days prior to arrival or no-show, the amount of the first and second night will be charged and the reservation will be cancelled.
* Room with non-refundable rate:
If it is cancelled, 100% of the amount will be charged. Refund is not allowed but it’s posible to change dates (not in july and august) within the same reserved year.
The name of the reservation holder must match the name of the credit or debit card used to make the reservation. This card must be presented by the check-in .
In the event of a reservation modification, the hotel may consider this modification reservation as a new reservation, being able to update the rate according to price, availability and conditions established on the day the modification is made.
All those reservations that are not presented at the hotel will have a charge equivalent to 100% of the total amount of the reservation. In case of early departure, the total stay will be charged as a penalty.
* No show (if the holder of the reservation does not cancel the reservation before the day of arrival or does not check in) the amount of the first night of stay is charged for each room reserved as a penalty. In july and august the amount of the first and second night will be charged
The client can make two types of reservations,
“Standard” reservations and “Non-refundable” reservations.
* The Standard Reservation is the reservation of a room with breakfast in which it is not necessary for the client to make any payment in advance. To confirm the reservation, a credit card is necessary as a guarantee of the same. The payment of the reservation will be directly at the hotel at the time of arrival or departure.
* The Non-refundable Reservation is the reservation of a room without breakfast. The hotel charges the amount at the time of booking.
Sure! contact direct with us on the mail riomar@riomarhotel.com.
